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Thank you!

Step 2: Please download and print

Please download and print the mailing document by clicking the PDF icon or clicking here. Complete the checklist and required information on the shipping label before mailing your receipts and HYLO® flaps to CandorVision.

Step 3: Please mail your envelope

In an envelope, please include your 10 receipts / proofs of payment, 10 bottom flaps of your HYLO® and the checklist that you printed (Step 2).

Please affix the shipping label (downloaded in Step 2) to your envelope and mail using regular mail only.


Please do not use registered mail. Please use regular mail.

Given that the shipping address is a P.O. Box, we cannot sign reception of a registered  mail.

[ For reference only ]

Example of mailing document:

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If you have any questions or if you need assistance with your Patient Program submission, please call our customer service at (514) 380-5270 or by mail at

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